MOVING TIME PRIVACY POLICY
Last Updated: 03/02/2025

1. Introduction
At Moving Time (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our moving services (“Services”). By working with us, you (“Client”) agree to the terms outlined below.
Moving Time operates as an independently managed moving service, and in some cases, services may be carried out with the assistance of subcontracted partners.

2. What We Collect
To coordinate and complete your move, we may collect the following:

• Basic Contact Information: Name, phone number, email address, pickup and delivery addresses
• Move Details: Inventory notes, item types, handling preferences, access conditions (stairs/elevator)
• Communications: Emails, text messages, or call notes related to your move
• Technical Info (if submitted online): IP address, browser/device type, general location

3. Why We Collect It
We use your information only for these purposes:

• To provide accurate quotes and service planning
• To confirm move logistics and communicate updates
• To process and document payment transactions
• To maintain records for operational and compliance purposes

4. Working with Partners
We may work with trusted subcontractors or helpers to fulfill your move. These partners operate independently but are expected to follow the same standards of professionalism. We take reasonable steps to coordinate service quality, but responsibility for on-site behavior ultimately lies with the assigned individual or team.

5. How We Protect Your Data
Your information is stored securely and only accessible to those involved in delivering your move.

• Digital files are password-protected
• Paper documents are stored securely (if used)
• We do not sell, rent, or trade your personal information

Please note that no method of storage or transmission is 100% secure, though we take reasonable precautions.

6. Your Choices
You may at any time:

• Request to review the information we have
• Ask for corrections or updates
• Request deletion of your data after your move is complete (subject to record-keeping laws)
• Opt out of receiving non-essential messages

To request any of the above, email us at: info@movingtime-florida.com

7. Data Retention

• Basic service data is retained for up to 60 days post-move
• Payment records may be kept for up to 3 years for tax purposes
• After this period, your data is securely deleted

8. External Services
We may use third-party tools (such as payment apps or digital forms). We are not responsible for how those platforms collect or handle data — please refer to their respective policies.

9. Policy Changes
This Policy may be updated occasionally. The “Last Updated” date reflects the most recent changes. Continuing to use our services means you accept any updates.

10. Contact Us
If you have any concerns or questions regarding this Policy, please contact:

📧 Email: info@movingtime-florida.com
📞 Phone: (754) 777-0361