MOVING TIME PRIVACY POLICY
Last Updated: 03/02/2025
1. Introduction
MOVING TIME ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy ("Policy") explains how we collect, use, store, and protect the information you provide when engaging with our moving services ("Services"). By using our Services, you ("Client," "you," or "your") agree to the terms outlined in this Policy.

2. Information We Collect
We collect the following categories of information to deliver our Services effectively:
2.1 Personal Information
  • Contact Details: Name, phone number, email address, and physical addresses (pickup/delivery locations).
  • Payment Information: Transaction details for payments made via cash, Zelle, Venmo, or other agreed-upon methods.
2.2 Service-Related Information
  • Move Details: Inventory lists, item descriptions, special handling requests, and preferred scheduling.
  • Communications: Records of emails, text messages, phone calls, or other correspondence related to your move.
2.3 Automatically Collected Data
  • Device Information: IP address, browser type, and operating system (if you interact with us via digital platforms).
  • Usage Data: Dates/times of service requests and communication logs.
3. How We Use Your Information
We use your information solely for the following purposes:
  • Service Delivery: To provide quotes, schedule moves, and coordinate logistics.
  • Communication: To respond to inquiries, send service updates, and resolve issues.
  • Payment Processing: To facilitate transactions and maintain financial records.
  • Improvements: To enhance the quality and efficiency of our Services.
  • Legal Compliance: To comply with applicable laws or respond to legal requests.
4. Data Protection Measures
While MOVING TIME is not a formal business entity, we implement reasonable safeguards to protect your information:
  • Physical Security: Paper records (e.g., inventory lists) are stored in locked containers.
  • Digital Security: Electronic data is stored on password-protected devices.
  • Limited Access: Only personnel directly involved in your move have access to your information.
Note: No method of data transmission or storage is 100% secure. We cannot guarantee absolute protection against unauthorized access.
5. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. Limited disclosures may occur in the following circumstances:
  • Service Providers: Independent helpers or subcontractors assisting with your move.
  • Legal Obligations: To comply with court orders, subpoenas, or government investigations.
  • Business Transfers: In the event of a merger, sale, or transfer of operations, we will notify you and provide opt-out options.
6. Your Rights & Choices
You retain the following rights regarding your personal information:
  • Access: Request a copy of the data we hold about you.
  • Correction: Update inaccuracies in your information.
  • Deletion: Request deletion of your data, subject to legal or contractual obligations.
  • Opt-Out: Unsubscribe from non-essential communications (e.g., promotional emails).
To exercise these rights, contact us at the information provided in Section 9.
7. Data Retention
We retain your information only as long as necessary to:
  • Fulfill the purposes outlined in this Policy.
  • Resolve disputes or comply with legal requirements.
  • Maintain financial records for tax or regulatory purposes.
Retention Period:
  • Service-related data: 60 days post-move.
  • Financial records: 3 years (to comply with tax laws).
After retention periods expire, data is securely destroyed or anonymized.
8. Third-Party Links & Services
Our Services may include links to third-party websites (e.g., payment platforms). We are not responsible for the privacy practices or content of these entities.
9. Contact Information
For questions, requests, or concerns regarding this Policy or your data, contact us at:
📞 Phone: (754) 777-0361
📧 Email: info@movingtime-florida.com
We aim to respond to all inquiries within 48 hours.
10. Policy Updates
We reserve the right to modify this Policy at any time. Updates will be reflected in the "Last Updated" date. Continued use of our Services after changes constitutes acceptance of the revised Policy.
11. Governing Law & Dispute Resolution
  • Jurisdiction: This Policy is governed by Florida law, excluding conflict of law principles.
  • Arbitration: Disputes related to privacy matters will be resolved through binding arbitration in Broward County, Florida, under AAA rules.
ACKNOWLEDGMENT
By engaging MOVING TIME, you confirm that you have read, understood, and agreed to this Privacy Policy.
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